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Diagram, www.diagram.com.ua/english |
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Frequently Asked Questions |
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1. |
How to obtain a schematic diagram? |
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2. |
How does a schematic diagram look? |
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3. |
Size of a schematic diagram |
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4. |
How to make payment? |
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5. |
Terms of the order transfer? |
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6. |
What kind of E-mail is necessary? |
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7. |
How to download a file from the post server? |
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8. |
What do I do if the schematic diagram is not in the database? |
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9. |
Update of the database |
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10. |
Is it possible to get the complete database? |
| 11. | Price-list |
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12. |
Confidentiality |
1. How to obtain a schematic diagram?
Everything is very simple:
- Make sure the schematic diagram you need is available. To do this, please use the search option or go to the respective section of the catalogue manually. The catalogue containing schematic diagrams and service manuals can be also downloaded from the "Catalogue" page.
- Fill out and send the request form on the "Order" page.
- You will be sent an email with brief description of your order, its total size and price, as well as the list of payment methods available.
Orders are sent within 12 hours after your payment has been received.
2. How does a schematic diagram look?
The copies are made directly from original manufacturer's schematic diagrams and service manuals. A schematic diagram is the complete set of 4 up to 150 pages of À3 or À4 format. Levels of voltage and oscillograms are specified. Figures of printed circuit boards are included. For many models there are also adjustment and repair techniques, an entry into service modes; sequence of assembly, disassembly and repair of the mechanical part. All schematic diagrams are of high quality.
3. Size of a schematic diagram
Quality of schematic diagrams in electronic form is not deliberately worsened to make the file smaller. This allows to receive a qualitative diagram of a reasonable size.
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Device |
Number of pages |
Format of pages |
Size, Mb |
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Russian equipment |
4-12 | À3/A4 | 1-3 |
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Equipment of the world |
6-150 | À3/À4 | 2-5 |
4. How to make payment?
Essential elements for payment are sent after the request is received. The order will be sent to you on the day of payment transfer to the settlement account. Usually it does not take longer than 1-2 days from the moment of your payment.
5. Terms of the order transfer?
Sending by E-mail: 1-2 days.
6. What kind of E-mail is necessary?
To receive your order by E-mail we recommend www.gmail.com or www.yahoo.com post server which is guaranteed to accept a letter of sufficient volume.
7. How to download a file from the post server?
The best way to download files from www.yahoo.com post server is to use Flash Get program which you can get at www.amazesoft.com. This Download-manager allows to make downloading maximally quick by restoring connection when disconnected, it also allows to break off connection after download is completed and to switch off the computer. It has the multilanguage interface. Please, specify the password of access to the mail box in the settings of download.
8. What do I do if the schematic diagram is not in the database?
If the schematic diagram is absent in the database at the present moment its order, unfortunately, is impossible. However, it is possible that it will be added there a little bit later. You can send a request. A notice about the possibility to order the diagram will be sent to you.
9. Update of the database
Update of the database takes place as new schematic diagrams are received. You can download the full catalogue of all schematic diagrams at www.diagram.com.ua/english/download.
10. Is it possible to get the complete database?
Certainly. This way the price is much lower than cumulative cost of all schematic diagrams of the database. To settle any questions, please, contact us.
11. Price-list
Cost of schematic diagrams is shown below. All prices include the cost of delivery services.
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Section of the catalogue |
UAH |
RUR* |
USD*, EUR* |
WMZ** |
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Equipment of the world |
10 |
60 |
5 or 3*** |
5 or 3*** |
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Russian equipment |
7 |
40 |
1.5 |
1.5 |
* at the rate of National Bank of Ukraine
** WMZ - Trade Mark of Web Money Transfer
*** You may find it convenient to send more money than needed for one order. The rest of it will be used to pay for the schematic diagrams in the future. It will help to save you time. Schematic diagrams will be sent to you the same day you order them and the required amount will be automatically subtracted from your account.
If you send 50 USD or more you will be able to save not just your time but your money, too. In this case each diagram will cost you 3 USD instead of 5 USD. In this way you can buy 40 percent more schematic diagrams for the same amount of money.
Our PayPal account is info@diagram.com.ua
Our Moneybookers account is info@diagram.com.ua.
12. Confidentiality
All data received by the server from users is used to process and send the orders. Any data can not be transferred to the third party and to be used for infringement of the user's interests.